Technical Resources


Guns and Consumables Troubleshooting Guide

Click here to access our Troubleshooting Guide

Download our Helpful Hints to Avoid MIG Gun Consumable Problems


Who to Contact for for Technical Support

Please contact our Customer Service Department for technical support. All inquiries we receive are answered to the best of our ability with the information given. Other factors not disclosed in the question may alter the best welding advice and procedures. We will respond to all questions as soon as possible. Depending on the complexity of your question, it could take up to 1-2 business days to respond if you contact us electronically.

Your welding distributor is also a comprehensive resource for welding and cutting information and process or equipment troubleshooting. Distributors can help you choose the products and accessories that are right for you and your specific application. To locate a welding distributor in your area, click here.


Do you have your Spec Sheet or Operations Manual?

Many questions can be answered by reviewing the material that came with your Bernard product. See if your manual is available online.


Welding and Safety Associations

For additional welding and safety information, Bernard provides links to the following organizations:

American Welding Society
Devoted to promoting welding and related processes and to supporting all those who contribute to the industry, with links to related sites and services.

A national organization that serves trade, industrial, technical and health occupations, students in public high schools, vocational centers, area vocational schools and two-year colleges.

National Electrical Manufacturers Associations (NEMA)
A professional organization that provides a forum for the standardization of electrical equipment, enabling consumers to select from a range of safe, effective, and compatible electrical products.

Occupational Safety and Health Association (OSHA)
The mission of OSHA is to save lives, prevent injuries and protect the health of America's workers.

Environmental Protection Agency (EPA)
EPA's mission is to protect human health and to safeguard the natural environment - air, water, and land.